The program competencies are in keeping with the industry standard of the Healthcare Leadership Alliance (HLA) associations, the American College of Healthcare Executives (ACHE) 2020 Competencies, and the Commission of Accreditation for Healthcare Management Education (CAHME). The levels of competence range from Novice 1 (1) to Expert (5). At the conclusion of the field placement/senior residency, BHA undergraduate students are expected to achieve a level of Competent I (3). 

The levels of competence are evaluated on 16 standardized skill competencies within three domains (Leadership, Knowledge of the Healthcare Environment, and Business Knowledge & Skills).

Expand FAQ List

  • COMPETENCY LEVEL

    • The individual understands and comprehends the key components needed for the specified skill and is able to define, cite, repeat, recall, and recognize the skills, concepts, theories, and models relative to the skill. The individual requires help and guidance when explaining key concepts, models, and aspects relative to the specified skill competency.

    • The individual fully understands and comprehends the skills and components needed and is able to classify, describe examples, report, explain to others, and discuss alternatives. The individual seeks additional reading, resources, and material when attempting to provide examples or explanations about current concepts, models, and issues relative to the skill competency.

    • The individual determines and applies appropriate knowledge, makes decisions, and takes action independently in most cases pertaining to the skill competencies. The individual may need coaching or prompting and may seek out experts relative to complexities or dilemmas with the skill competency.

    • The individual solves problems, makes decisions, and acts independently relative to the skill competency and does so on a consistent basis. The individual experiments appropriately with various techniques, seeks out resources appropriately, and conducts research and writes in the field.

    • The individual designs, leads, solves problems routinely, innovates, recognizes, and acts on patterns, and instructs others with the skill competency in a job role.

  • COMPETENCIES BY COURSE

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

      1

      10

      		General Management

       

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

      1

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      1

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA 

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

       

      2

      		Relationship Management

      1

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA 

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

      2

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      2

      6

      		Healthcare Systems and Organizations

      2

      10

      		General Management

       

      2

      		Relationship Management

      2

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

      2

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

      2

      9

      		The Legal Environment of HA 

      13

      		Information Management

       

      5

      		Managing Change

      2

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      2

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      1

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

      1

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      1

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA 

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

      2

      10

      		General Management

      1

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

       

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

      1

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

      2

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

      1

      5

      		Managing Change

      1

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      3

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

      2

      		   

      14

      		Quality Improvement

      1

        

      15

      		Professional Development

      2

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

       

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

      2

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

      2

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

      3

      10

      		General Management

       

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

      3

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      3

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

      3

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

      1

      3

      		Leadership Skills & Behavior

      1

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

      2

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

      3

      3

      		Leadership Skills & Behavior

       

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

      2

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

       

      2

      		Relationship Management

      3

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      3

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

      2

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

      2

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      3

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

       

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

      3

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

      3

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

      2

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

       

      6

      		Healthcare Systems and Organizations

       

      10

      		General Management

      2

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

      3

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

      3

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

      2

      10

      		General Management

       

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior

       

      8

      		The Community & Environment

      2

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

       

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change

       

      		   

      14

      		Quality Improvement

       

        

      15

      		Professional Development

       

       

      16

      		Quantitative Analysis & Decision-making

       

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

      3

      10

      		General Management

      3

      2

      		Relationship Management

       

      7

      		Healthcare Personnel

       

      11

      		Financial Management

      3

      3

      		Leadership Skills & Behavior

      2

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

      3

      4

      		Organizational Climate & Culture

      2

      9

      		The Legal Environment of HA

       

      13

      		Information Management

      3

      5

      		Managing Change

      2

      		   

      14

      		Quality Improvement

      3

        

      15

      		Professional Development

      2

       

      16

      		Quantitative Analysis & Decision-making

      2

      Legend: B = Bachelor of Healthcare Administration

    •  

      Leadership

      B

       

      Knowledge of the HC Environment

      B

       

      Business Knowledge & Skills

      B

      1

      		Communication Skill

      3

      6

      		Healthcare Systems and Organizations

      3

      10

      		General Management

      3

      2

      		Relationship Management 

      7

      		Healthcare Personnel

       

      11

      		Financial Management

       

      3

      		Leadership Skills & Behavior 

      8

      		The Community & Environment

       

      12

      		Strategic Planning & Marketing

       

      4

      		Organizational Climate & Culture

      3

      9

      		The Legal Environment of HA

       

      13

      		Information Management

       

      5

      		Managing Change    

      14

      		Quality Improvement

       

        

      15

      		Professional Development

      2

       

      16

      		Quantitative Analysis & Decision-making 

      Legend: B = Bachelor of Healthcare Administration